Last Updated: July 26, 2024
Introduction
Welcome to LIVENET. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, and share your information when you use our Services.
1. Information We Collect
We collect information in a few different ways:
- Information you provide us directly: This includes information you provide when you create an account (like your username, email, and password), your profile information (like your bio and profile picture), and the content you create, such as live streams, comments, and messages.
- Information we get when you use our services: We collect information about which services you’ve used and how you’ve used them. This might include usage information, device information, and location information.
- Information from third parties: We may collect information from other users, our affiliates, and third-party services.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Services. This includes:
- Developing and improving our products and services.
- Communicating with you.
- Personalizing the Services, for instance by suggesting content you might like.
- Enforcing our Terms of Service and other policies.
3. AI Features and Data Usage
To provide our AI-powered features (like the in-stream assistant), we may process certain data, which can include:
- Text Prompts: Your questions to the assistant and inputs for game generation.
- Broadcast Context: High-level, non-personal data about the stream title and category to provide relevant responses.
- Video Frames: If you use the "scan frame" feature, a single, temporary image from the stream is sent for analysis. This frame is not stored long-term.
This data is processed by our AI service providers (like Google's Gemini) to generate responses. We do not use your personal conversations or private data to train our AI models.
4. How We Share Information
We may share your information with:
- Other LIVENET users: Your profile information and content you share publicly will be visible to other users.
- Our service providers and partners: We use third parties to help us operate and improve our Services.
- Legal and safety reasons: We may share information about you if we reasonably believe that disclosing the information is needed to comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
5. How Long We Keep Your Information
We store your basic account information—like your name, username, and email address—and list of friends until you ask us to delete them. We store other information for shorter periods. For example, we delete chat messages and stream data after a certain period of time.
6. Your Rights and Choices
You have the right to access, update, and delete your personal information. You can manage your profile information from within the app. If you wish to delete your account, you can do so from the account settings.
7. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
8. Changes to this Policy
We may change this Privacy Policy from time to time. When we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@livenet.com.